FAQ
Business Concerns
Are there any successful case studies, or do we have successful partners who have implemented solutions?
Yes, we currently have partners in Thailand, Singapore, China, and many other partners with implementations across various industries such as medical, catering, retail, logistics.
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What templates and components are available for use? Which industries do they cover?
Currently, our eco-partners have developed templates and components for industries include retail, catering, and medical. Additionally, the platform offers over 100 general functionality components, including base components, login, and printing, available for use.
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Can applications developed with Max Program run on third-party devices?
All Android applications developed with Max Program can only run on Sunmi devices . However, other types of applications developed with Max Program can be used on mobile phones or through web browsers.
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Can applications developed with Max Program be listed on application markets?
Currently, all applications can only be distributed through the Sunmi app market. Only enterprise holders can launch applications. Enterprise holders can find the launch entry in Developer Center > Application Management > Version Management. 
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Is there a training program for Max Program, and how long does it take to get started?
Yes, the platform provides basic training services and documents to help businesses get started and maintain applications. Based on our internal practical experience, fresh graduate was able to developing simple applications after two weeks of training and practice.
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What is the pricing scheme?
Please contact our BD for the pricing scheme.
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How is after-sales support guaranteed during development and operational issues?
Each partnered entity will have dedicated technical service personnel. For more details, please contact our BD.
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If deciding not to continue with Max Program development, is data migration supported, and can the APP be converted?
App conversion is not supported at this time. For data migration, you can contact our BD for migration scheme.
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Data and Security Compliance
Where is data stored? Which cloud service provider is used?
Max Program has servers worldwide, and data storage adheres to the principle of proximity. The cloud servers use Alibaba Cloud, with the option to switch to AWS Cloud.
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Is private deployment supported?
Private deployment (private cloud and localization) is under development and scheduled for release within this year.
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How is service localization managed, such as integrating and deploying local capabilities like facial recognition, payment, etc.?
Different countries and organizations have varying requirements for these capabilities; service localization can be negotiated for implementation.
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How are user access and permissions managed for assets developed on Max Program?
Max Program has an isolation mechanism for enterprise and project permissions, ensuring data security through isolation of different enterprises and projects within the enterprise.
Integration and Interoperability
Is integration into existing development project supported?
Supported. 
External web and mobile web applications can be integrated into Max Program Android applications via the Webview component.
Max Program provides an API for third-party applications to call Max Program Apps.
Max Program provides ability that you can develop SDK applications and then integrate the SDK into external projects. Note that SDKs produced by Max Program can only be integrated into external projects and cannot be integrated into Max Program applications. 
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Is integration of external resources, such as cloud services, hardware, SDKs, etc., into Max Program applications supported?
Supported. Third-party cloud services, hardware services, SDKs , libraries, and databases can be integrated to Max Program Apps. You can directly call third-party libraries in the project through environment variables, import third-party SDKs for use, and integrate H5 applications into Android applications.
●Calling third-party libraries: Create an environment variable named "insertScript", set the variable value to the script address, and then reference this environment variable in the code for library use. For specifics, refer to [the documentation].
●Importing third-party SDKs for use: You can import third-party projects in the Asset Library/SDK module. After importing into the IDE, it will be converted into APIs and components for use in the project. For more details, please refer to [the documentation].
●Integrating H5 apps into Android apps: During IDE development, place a webview component on the canvas and set its property to the corresponding URL address. 
For integration of third-party hardware devices like printers and scanners, the platform has integrate several brands and models. If you  require integrating new devices, the platform can provide integration adaptation service. 
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Stability and Robustness
Does the platform support offline functionality and data synchronization?
Supported. In offline mode, Max Program's data is stored on the local device and uploaded to cloud servers when the network is restored.
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How are data disaster recovery and backup handled?
Data is protected through offline devices, edge devices, regional data centers, and additional backup data centers (optional) to ensure data safety.
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How are application performance monitoring and analysis managed, and what operational capabilities are provided?
The platform provides basic operational capabilities, including ANR, crashes, device exceptions, request exceptions, custom errors, and other routine operational capabilities.
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How is large data volume handled, and what is the performance like?
Apps developed with Max Program can  support up to 10000 stores, 3000 orders per day and 10000 items per store, empowered by features like auto-sharding, auto-scaling, independent database, and customization specification. In regard of handling large data volume on devices, the platform supports chache strategy, offline database, and edge database. Additionally, we will data analytics products in this year.
Performance Benchmark 2C4G: Join query TPS 218\90%RT 34ms, Complex insertion (including transactions) TPS 169\90%RT 106ms.
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Development process
How to implement basic interactive logic?
By dragging components to the canvas, writing business logic below the page, and then binding the logic to the component's properties or events to implement interactions. 
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How to call third-party services?
Register the service you need to register serivces in the Developer> Asset> Service packages. When writing business logic in a logic file, import the service from the API list on the left, then bind the logic to the component.You can call APIs from different environments in your code by referencing environment variables. 
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How to call hardware services?
If you need to connect to new third-party hardware, please contact customer service. For existing hardware services, they are already built into the IDE. Filter device services in the API list to find the available device service list. 
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How to connect to external databases?
Register the service in Developer> Asset> Service packages, then reference this service in the IDE's code to interact with external databases.
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How to test my application?
You can preview and debug the application online in a browser. Browsers can't debug hardware functions. If you need to debug hardware capabilities, use the real device debugging function from the toolbar to send the application to the device for debugging.
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How to optimize application performance?
You can improve application performance by reducing component nesting levels and modifying the service caching strategy. 
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Development Efficiency and Products
Compared with the traditional research and development ideas, what is different?
Max Program are based on enterprise-level system architecture and can meet the needs of complex scenarios through relatively low-threshold products. Compared with traditional research and development, the DSL syntax and editor defined by Max Program follow the Javascript syntax specification. For each end, Max Program implement all "end-side cloud" running containers,A high-performance, high-availability runtime engine is built for different runtime environments.
Development engineers of Max Program no longer pay attention to basic technologies, especially the differences brought by different technology stacks, no longer make any preparations for the R & D environment required by different technology stacks, and no longer be troubled by the uncertainty and inconsistency brought by the environment, thus making development engineers pay more attention to business requirements and product design, greatly reducing the threshold, improving efficiency and expanding the technical boundary,Truly achieve the purpose of "technology for business services.
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How long does it take to develop an APP?
Generally, you can quickly build and implement the application with templates. However, the actual development time frame depends on the complexity of the application. For a basic self-service retail scenario, including self-checkout, facial payment, product management, and order management, a few graduates familiar with Max Program can complete the initial version in 3-4 weeks, expected to improve efficiency by 30-50%.
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What development language is used? Is support for other technology stacks available?
The development is currently based on the platform's proprietary Domain-Specific Language (DSL), which is similar to JavaScript. Other languages are not supported. We offer an API library for operating devices and services. The development process is visaul-based (drag and drop) along with a debugging and test environment within DevOps for automatic building and deployment.
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What are the differences in the level and structure of R & D personnel?
Max Program development engineers can read the manual and follow the actual operation of the document, and then independently complete the full stack research and development. At the same time can be divided into application (front-end) and model (back-end) two parts of parallel research and development, accelerate the development process. Among them, application research and development requires some front-end research and development experience, such as Flex layout knowledge,As for the Android technology stack, it is adapted by the platform and defaults to high quality and high performance. In addition, model development requires certain database knowledge, such as indexing.
In addition to business experience, we recommend that the R & D team be equipped with at least one experienced developer to plan the reused custom components and global logic. In addition, the data model and planning area of the design model project can be evaluated by other members according to the number of pages and interfaces and the cycle.
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What products are supported for development?
Currently, Android, H5, iOS, Web, SDK, and components are supported; iOS uses a Wevciew embbed to H5 approach.
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Is Android native?
Yes. The platform supports building Android native app and the app can performance well on low performance devices.
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What backend database is used?
Business data uses a customized version of MySQL; other scenarios, such as offline capabilities, use a customized database solution tailored for those specific needs.
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Are components and templates modifiable and customizable?
Supported, all development assets produced by Max Program support modification and customization to adapt to brand and business requirements and support reuse in other projects and industries.
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What empowerment can be brought about, as well as efficiency gains?
Max Program can complete the development of offline commercial hardware and software integrated solutions, with the following advantages:
●Because the enterprise-level architecture of Max Program is deeply integrated with IDE, the requirements for developers are not high, and full-stack research and development can be completed independently after learning.
●There is no need for additional tools and environment initialization, and you can use visual orchestration, online debugging and other functions to get started directly.
●The architecture, components and DSL of Max Program have passed the test of real business, and the characteristics of "cloud at the end and cloud" make the deliverables at a high quality level.
●Support common hardware in the market and provide it to developers through DSL and business components, eliminating the need for hardware adaptation.
●Provide global platform capabilities such as account authority, shop opening process, payment, take-out, voice, SMS, commodity Library, etc., eliminating self-research and development costs.
●Integration of multi-language and voice, multi-currency, multi-time zone and other localization solutions, a set of code to meet the needs of multiple countries.
●One-click deployment of multiple data centers around the world has enabled security, current limiting, backup, and capacity expansion capabilities, eliminating O & M costs such as environment initialization.
●The platform tracks the development of cutting-edge technologies and empowers developers through product capabilities, such as real-time data analysis, more hardware access and AIGC.
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Is there a DEMO project available for trial?
Supported, you can access DEMO projects once you have complete creating the Max Program account.
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*This FAQ is intended for preliminary assessment reference only. Actual conditions may change due to company policy adjustments. Final terms will be determined through business negotiations and contractual agreements.
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